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TYPEWRITER KING-
So you think because a loosely connected system of service is in place to supposedly give paying customers what they want that everyone will benefit in the most efficent way possible?
“You just don’t get it, do you? The argument for a liberalization (free market operation) of services is about markets operating better than a monopolized system, not about corporations outperforming government agencies.”
Thanks for clearing that up.
What could be the reason why the privately owned services you mentioned are top-notch or better than public ones? Money? Money from customers willing to pay for top-notch services for their own wants and needs? Money taken from customers to be invested back into marketing development, and strategies to keep their service for themselves, while outdoing their competitors, paying off debts and generating more money?
Care to elucidate something? By saying its about competing markets improving where a monopolized system cannot, are you talking about having the customer, public empowered to spend efficiently and trust in the mechanisms of the organisations which serve them?
Because efficient spending on, and trust in private company’s mechanisms to benefit the standard of living are the very sources of arguments against a free-market system. When the public are not empowered to know their active role in a service they use then they probably aren’t expected to have a worker/customer relationship based on communal understanding of the industry’s operations and the initiatives to be taken when needed for both parties.
Not having this relationship or understanding is what leaves these companies unaccountable as they want to be. For what we don’t know we don'thave or can't havewon’t hurt them.
But the question is are the said companies in the competing market of postal/courier service putting their customer "you" in the driver's seat? Isn’t it rather a case that they have already preconceived on a problem/solution equation whatever you may wish and then work to that before you do? To make you spend? Break out of their commonplace solution, request something neither you nor they expected but is needed from them, and see how loosely effective, connected and accountable your service claims to be. And how powerless your voice as a customer becomes.
So much for operating effectively? So little.